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Crystal River Psychology

Privacy Policy

Clear, human-readable information about how Crystal River Psychology collects, uses, stores, and protects your data—without dark patterns.

Updated: 2025-11-18 Next review in

Information we collect

We collect only the data necessary to provide services and improve your experience. We do not sell personal information.

  • Account and contact details: name, email, phone (provided by you).
  • Usage data: pages visited, interactions, approximate location (city-level).
  • Device data: browser, operating system, screen size, language.
  • Cookies and similar technologies: detailed below.

We avoid sensitive categories unless explicitly provided for clinical purposes and governed by additional agreements and legal requirements.

Cookies and similar technologies

We use cookies to keep the site reliable and secure. You can control your preferences any time using “Cookie settings”.

  • Strictly necessary — required for core functionality (cannot be disabled).
  • Analytics — helps us understand usage to improve the site.
  • Marketing — used to measure campaigns and personalize content.

Consent choices are stored in your browser and honored across visits for 12 months, unless you clear cookies or change preferences.

Data retention

We keep personal information only as long as necessary for the purposes outlined here, and then securely delete or anonymize it.

  • Account and communication records: up to 24 months after last interaction.
  • Analytics data: 13 months (aggregated thereafter).
  • Legal/transaction records: as required by applicable law.

Third parties and disclosures

We share data only with vetted providers who act on our behalf under strict contracts. We do not sell data.

  • Hosting and infrastructure providers
  • Analytics services (if you consent)
  • Security and anti-fraud tools
  • Regulators or law enforcement where required

Third parties are prohibited from using your data for their own purposes without your consent.

Security

We implement administrative, technical, and organizational measures to protect data, including encryption in transit, strict access controls, backups, and testing.

No method is 100% secure. If you suspect an issue, contact us immediately using the details below.

International data transfers

Where data moves across borders, we rely on recognized safeguards such as Standard Contractual Clauses (SCCs) and apply supplementary measures as needed.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict, object, port, or withdraw consent.

Children’s privacy

Our website is not directed to children. If we learn that data from a child was provided without appropriate authorization, we will delete it.

Changes to this policy

We update this policy when needed and post the latest version here. Material changes will be announced on the site.

Contact us

Crystal River Psychology — Privacy Team

For security issues, please include steps to reproduce without sharing sensitive personal information.

Privacy Policy — Crystal River Psychology

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